Shipping/delivery

Free delivery for online orders over $10.00!

SAFE DELIVERY TO HOME OR WORKPLACE

To guarantee safe delivery of your items, we recommend your parcel is sent to your place of business as items are typically delivered between 9am – 5pm and require a signature.  If you would like your goods delivered to your home without the need for a signature, please put PERMISSION TO LEAVE WITHOUT SIGNATURE 

$10 and under orders:
$10.00  (Express Service 2-4 working days)
FREE freight on online orders over $10

INTERNATIONAL

We do not offer free freight on international orders.  We use Australia Post for our international orders and request that you contact us via email at hello@teabybirdy.com for an international shipping quotation.

PACKAGING & INSURANCE

We don’t charge you a handling or packaging free.  All Tea by Birdy products are carefully packed to ensure their safe arrival.  Our items are not insured once they leave the Tea by Birdy warehouse and no refunds will be offered for goods that get lost or damaged during transportation.  If you require insurance for your goods please contact us for a quote.

FAST & RELIABLE SERVICE

Online orders are typically picked, packed and in the post 24hrs from time of order if not before. Orders can be expected to be delivered to your door within 3-5 days.